FAQs

Frequently Asked Questions

Welcome to Zaharah Store's FAQ section. If you don’t find what you're looking for, feel free to contact us!

πŸ›’ 1. How do I place an order?

Simply browse our store, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your order securely.

🚚 2. Do you deliver across the UAE?

Yes! We offer fast and reliable delivery to all Emirates. Orders are typically delivered within 1–3 business days.

πŸ’³ 3. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

πŸ” 4. Can I return or exchange a product?

Yes. We accept returns or exchanges within 7 days of delivery if the item is unused and in original condition. Contact us to initiate the process.

πŸ•’ 6. What are your customer support hours?

We’re available daily from 9:00 AM to 9:00 PM GST via WhatsApp, phone, or email.

πŸ“§ 7. I received a damaged or wrong item. What should I do?

We’re sorry! Please contact us within 48 hours of receiving your order. We’ll resolve it as quickly as possible.